About Course

This course is specifically designed for those representing or managing the interests of workers. It provides union leaders, shop stewards, and representatives with the skills and knowledge needed to effectively represent their members, negotiate with management, manage union operations, and navigate the complex legal and strategic landscape of labor relations.

What Will You Learn?

  • By the end of this training course, delegates will be able to:
  • • Diagnose team dynamics and performance barriers using established models.
  • • Design and facilitate team-building activities that address specific performance gaps.
  • • Foster high levels of trust, psychological safety, and collaboration within teams.
  • • Align team goals, roles, and processes for maximum efficiency.
  • • Measure the impact of team-building interventions on performance metrics.

Course Content

Effective Labour Union Management
This course is specifically designed for those representing or managing the interests of workers. It provides union leaders, shop stewards, and representatives with the skills and knowledge needed to effectively represent their members, negotiate with management, manage union operations, and navigate the complex legal and strategic landscape of labor relations. What are the goals? By the end of this training course, delegates will be able to: • Understand the legal rights and responsibilities of trade unions and their officials. • Represent members effectively in grievance and disciplinary hearings. • Develop a strategic approach to collective bargaining. • Manage internal union administration and finances. • Build membership engagement and communicate effectively. Who is this Training Course for? This training course is suitable to a wide range of professionals but will greatly benefit: • Trade Union Leaders and Officials • Shop Stewards and Workplace Representatives • Union Negotiators • Union Administrative Staff • Anyone elected or appointed to represent worker interests How will this Training Course be Presented? This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This course is participatory and practical, focusing on the specific challenges faced by union representatives. It includes role-playing representation scenarios, workshops on bargaining preparation, and discussions on union governance. Delivery will be by presentation, group syndicate exercises, and interactive seminars.

  • The Role and Law of the Union Representative
  • Effective Member Representation
  • Strategic Preparation for Collective Bargaining
  • Negotiation Skills for Union Negotiators
  • Union Administration and Building Power

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